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2011 Stars of the Industry Awards

The California Hotel & Lodging Association announced their 2011 Stars of the Industry award winners at the Balboa Bay Beach Club & Resort in Newport Beach, CA on November 30, 2011. The Stars of the Industry awards, presented by USA TODAY, were given out under five property and five individual categories, including a new award this year, the Women In Lodging Leader of the Year award, which recognizes a woman in the lodging industry who has stepped up as a leader and a role model within the hotel community.

Outstanding Lodging Employee of the Year

Virginia Baker, Lead Concierge, Monterey Marriott, Monterey
Luis Becerra, Maintenance Supervisor, Glorietta Bay Inn, Coronado
Martha Moreira-Sanabria Turndown Attendant, Montage Hotel Beverly Hills, Beverly Hills

Outstanding Manager of the Year

Diane Moreno, Head Housekeeper, Groveland Hotel, Groveland
Kate Bock, Director of Human Resources, Westin Verasa, Napa
James Buchanan Sr., Executive Steward, Hyatt Grand Champions Resort, Indian Wells
Richard Hernandez, Director of Human Resources, Hyatt Regency, Sacramento

Outstanding General Manager of the Year

Alison Cooper, Comfort Suites Barstow, Barstow
Michael Pace, W San Francisco, San Francisco
Steve Viscio, Larkspur Hotel Union Square, San Francisco

The Stevan Porter Emerging Hospitality Leader of the Year

Robert Shinn, Associate Director of Welcome Office, W Los Angeles Westwood, Los Angeles

WIL Connect Leader of the Year

Hee-Won Lim, General Manager, Pacific Palms Hotel & Conference Center, City of Industry

Community Service

Guest Relations

Galleria Park Hotel, San Francisco

Technology Innovation of the Year

Special Events

Hotels That Help - Special Recognition Award

CHLA Partners