COVID-19 Updates: Click here for the most recent updates and resources related to Coronavirus and the lodging industry.
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Coronavirus Information & Resources

As the travel industry undergoes unprecedented changes, CHLA is working to ensure you have the resources, information, and support you need. This webpage will be updated daily with the most recent industry updates and COVID-19 information available. 

We remain very engaged in our advocacy efforts, particularly those which address the effects of the coronavirus on your businesses. We will continue to work with government officials to obtain fiscal and regulatory relief for the industry. To track our advocacy efforts, click here

Re-Opening Resources

 

Re-opening Guidance for Hoteliers from CHLA

Download the Clean + Safe Guide

Download the Clean + Safe Checklist

Learn More about this Program

 


Health + Safety Information and Cleaning Protocol Examples

 

Resources for Employees

Local Updates

San Francisco Employees Can Access Funding in Medical Reimbursement Accounts (MRAs).


Short Term Employment Opportunities

Training & Education Opportunities

  • With the economic uncertainty facing so many hospitality and lodging workers, the California Community Colleges represent a possible opportunity to either improve existing skills or to learn new ones. Click here for resources for displaced workers entering the California Community College system.
  • Free Training & Education Courses for Hotel Employees - As part of AHLA’s Hospitality for Hope Initiative, the AHLA Foundation today announced free training and educational courses to help hotel employees continue their education and stay connected to their careers. These resources are available to employees who have lost their jobs, had their hours reduced, or simply wish to continue learning while in their current role. To learn more about each of these offerings, please visit www.ahlafoundation.org/relief.
  • Free Food Safety & Career Development Online Courses from ServSafe - Every day, we train the restaurant and food service industry on topics like cooking temperatures, safe storage, and cross contamination, as well as hygiene, sanitation, and other risk mitigation activities. Because of the challenges presented by COVID-19, we have developed a number of free resources aimed at keeping our workers and the dining public safe. Learn more at www.servsafe.com/Landing-Pages/Free-Courses.

State & Federal Resources

Our employees are our most valuable assets. As we look ahead to the immediate future, here are some state and federal resources available to employees to help support them over the coming days and weeks.

US Unemployment Guidelines – as of April 22, 2020 (California Information Starts on Page 12)

California Employment Development Department
  • UI Work Sharing Program Staff Reduction Alternatives - This program allows employers to seek an alternative to layoffs — retaining their trained employees by reducing their hours and wages that can be partially offset with UI benefits.
  • Unemployment Insurance - Reduced Work Hours - Available if an employee’s hours are reduced or operations are shut down due to COVID-19. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week, with certain provisions.
  • Unemployment Insurance – School Closures - Available if an employee’s child’s school is closed, and they must miss work to provide care. Eligible employees must have no other care options and be unable to continue working their normal hours remotely. 
  • Disability Insurance – Sick or Quarantined - Available if an employee is unable to work due to having or being exposed to COVID-19 (certified by a medical professional).
  • Paid Family Leave – Caregiving - Available if an employee is unable to work because they are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional).
Delayed Tax Filing
  • Delayed Filing – California State Taxes - Individual filers have a 60-day extension and can pay their taxes by June 15. The State Franchise Tax Board will also waive interest and any late filing or late payment penalties that would otherwise apply. Taxpayers claiming the special relief should write COVID-19 in black ink at the top of the tax return to alert FTB of the special extension period.
  • Delayed Filing – Federal Taxes -  Treasury Secretary Steven Mnuchin announced that the Internal Revenue Service will give filers 90 days to pay income taxes due on up to $1 million in tax owed. During that three-month deferral period, taxpayers won’t be subject to interest and penalties.
California Department of Industrial Relations
  • Commission Guidance – Taking Time Off - According to the California Department of Industrial Relations, employees should use paid sick leave when taking time off from work as a result of contracting COVID-19. Should they exhaust their paid sick leave, they may use other forms of paid leave. An employer cannot require an employee to use paid sick leave. If the worker decides to use paid sick leave, the employer can require they take a minimum of two hours of paid sick leave. The determination of how much paid sick leave will be used is up to the employee.
California Department of Community Services and Development
  • Low-Income Home Energy Assistance Program – Financial/Energy Assistance - The Home Energy Assistance Program (HEAP) provides one-time financial assistance to help balance an eligible household's utility bill.
California Hotel & Lodging Association
  • Rx Aid Prescription Assistance – Medical Assistance - Saves employees and their families up to 75% (average savings of about 40%) on all FDA-approved prescription medications. Cards are pre-activated and easy to use - no registration required and no associated fees. Accepted at more than 62,000 pharmacies nationwide.
  • Telemedicine: Discounted Virtual Visits with Health Professionals - Medical Assistance - HealthiestYou from Teladoc will be offered at a members-only negotiated price of $7 per employee per month ($7/mo includes employee +  entire family) with $0 copays. 

 

Resources for Businesses & Employers
State & Federal Resources  |  CHLA Advocacy Updates |  Practical Measures 
Sample Letter to Guests  |  Sample Employee Pass | Social Distancing Signage

 

Guidance for Accepting Essential Travelers REVISED

Allowable Contracted Hotel Rates with State of California – By Region

Commercial Mortgage-Backed Securities (CMBS) Loans Support Resources

FEMA: Addressing PPE Needs in Non-Healthcare Settings

Housing Individuals Who Have Tested Positive for COVID-19

CISA Guidance: Hotel Workers are Essential Workers

Tourism Improvement District Assessment Deferral Summary from California Travel Association (PDF)

STR: U.S. RevPAR to drop 50.6 percent in 2020 - Hotel Management [March 30, 2020]

New COVID-19 Resources and More Updates from the U.S. Chamber [April 1]

Paycheck Protection Program - Applications Accepted Starting April 3

Labor Department Throws COVID-19 Curveball In Latest Guidance, Suggests Shut Down Employees Won’t Qualify For Leave - Fisher Phillips [March 29, 2020]

Bay Area Essential Businesses Are Ordered To Implement Social Distancing Protocols By April 2 - Fisher Phillips [April 1, 2020]

Closed Hotel Operations Recommendations (PDF) - Petra Risk Solutions

Recommendations for Managing the COVID-19 Business and Government Actions (PDF) - Petra Risk Solutions

Recommendations for Managing the COVID-19 at your Hotel (Video) - Petra Risk Solutions

ECOLAB Cleaning and Disinfecting Guidance for Hospitality (PDF)

CDC Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)

Sample Reductions Made by Hotel Corporate Offices in Relation to the COVID-19 Pandemic

Property Tax Request for Deferral (PDF)

COVID-19 Safety & Protocol Suggestions (PDF)


The Families First Coronavirus Response Act (FFCRA) officially went into effect April 1, 2020.  Along with the new regulations comes a new posting requirement. Each covered employer must post a notice of the Families First Coronavirus Response Act (FFCRA) requirements in a conspicuous place on its premises. An employer may satisfy this requirement by emailing or direct mailing this notice to employees or posting this notice on an employee information internal or external website.

DOWNLOAD POSTER

Families First Coronavirus Response Act: Employer Paid Leave Requirements - U.S. Department of Labor


The Following State and Federal Resources Are Available to Employers Affected by Coronavirus

As the travel industry undergoes unprecedented changes, CHLA is working to ensure you have the resources, information, and support you need. While we continue to work with government officials to obtain fiscal and regulatory relief for the industry, here are some state and federal resources available to employers to help support you over the coming days.

That being said, we’re headed back to the Capitol - we’ve still got work to do. To track our advocacy, click here.

Small Business Administration
  • Streamlined Applications for Economic Injury Disaster Loans – Financial Support - This program provides low-interest disaster loans to help businesses and homeowners recover from declared disasters. Increased funding for this program was included in the Coronavirus Emergency Supplemental Appropriations Bill signed into law by the President on March 6.  Details for how these loans can be utilized can be found HERE.  
  • Paycheck Protection Program - Financial Support - The Paycheck Protection Program is designed to provide a direct incentive for small businesses to keep their workers on payroll by providing each small business a loan up to $10 million for payroll and certain other expenses. FAQ from the Senate Small Business Committee
  • Local Assistance – Business Strategy Support - These offices focus on ensuring you are maximizing the disaster relief support that is available.
California State Treasurer’s Office
  • California Capital Access Program – Financial Support - This program encourages banks and other financial institutions to make loans to small businesses that have difficulty obtaining financing. You may receive more favorable loan terms from a lender if your loan is enrolled in this program.
California Governor’s Office of Business and Economic Development
  • Disaster Relief Loan Guarantee Program – Financial Support - This program guarantees up to 95 percent of the loan through its partner Financial Development Corporations to help small business borrowers who need term loans or lines of credit for working capital.
Office of the Small Business Advocate
  • Local Assistance – Business Strategy Support - A network of small business centers throughout the state to offer consulting and training and access to capital.
California Employment Development Department
  • UI Work Sharing Program – Staff Reduction Alternatives - This program allows employers to seek an alternative to layoffs — retaining their trained employees by reducing their hours and wages that can be partially offset with UI benefits.
  • Unemployment Insurance – Reduced Work Hours - Available if an employee’s hours are reduced or operations are shut down due to COVID-19. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week, with certain provisions.
  • Rapid Response Program – Potential Closure or Layoffs - Available if planning for a closure or major layoffs as a result of the coronavirus. Teams will meet with you to discuss your needs, help avert potential layoffs, and provide immediate on-site services to assist workers facing job losses.
  • Payroll Tax Extension – Tax Assistance - This program allows businesses to request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.
    • Toll-free from the U.S. or Canada: 1-888-745-3886
    • Hearing impaired (TTY): 1-800-547-9565
    • Outside the U.S. or Canada: 1-916-464-3502
Tax Filing Extensions 
  • Delayed Filing – California State Taxes - Partnerships and LLCs who are taxed as partnerships whose tax returns are due on March 15 now have a 90-day extension to file and pay by June 15. Taxpayers claiming the special relief should write COVID-19 in black ink at the top of the tax return to alert FTB of the special extension period.
  • Delayed Filing – Federal Taxes - Corporate taxpayers may defer up to $10 million of federal income tax payments that would be due on April 15, 2020, until July 15, 2020, without penalties or interest. This guidance does not change the April 15 filing deadline.
California Department of Industrial Relations 
  • Commission Guidance – Taking Time Off - According to the California Department of Industrial Relations, employees should use paid sick leave when taking time off from work as a result of contracting COVID-19. Should they exhaust their paid sick leave, they may use other forms of paid leave. An employer cannot require an employee to use paid sick leave. If the worker decides to use paid sick leave, the employer can require they take a minimum of two hours of paid sick leave. The determination of how much paid sick leave will be used is up to the employee.
Congress
  • Emergency Family and Medical Leave Expansion Act – Subsidized Leave - Among its provisions, provides a series of refundable tax credits for employers who are required to provide the Emergency Paid Sick Leave and Emergency Paid Family and Medical Leave. Employers are entitled to a refundable tax credit equal to 100% of the qualified sick leave wages or family leave wages paid for each calendar quarter.
California Hotel & Lodging Association


Advocacy Updates Affecting Employers

Find Comprehensive FAQs For Employers On The COVID-19 Coronavirus on the Fisher Phillips' website.

California “Suspends” Its WARN Act Under Certain Circumstances Amid COVID-19 Crisis [Fisher Phillips]

Among other challenges in the last week, California employers have grappled with important issues relating to reducing their workforces: Are we subject to the state and federal laws requiring advance notice of layoffs? If so, what do we do, since it’s not possible to give 60 days of notice? Are there exceptions? What are the consequences of not providing the required notice?

Congress Finalizes COVID-19 Coronavirus Response Act: Prepare To Provide Paid Sick Leave And FMLA [Fisher Phillips]

The Senate passed the Families First Coronavirus Response Act today, an economic stimulus plan aimed at addressing the impact of the COVID-19 outbreak on Americans and introducing paid sick leave and an expanded family and medical leave act to the nation’s employers. An earlier version of this Act (H.R. 6201) was previously passed by the House in the early hours of Saturday, March 14 before being significantly altered late Monday, March 16. The bill now awaits President Trump’s signature, which is expected later today or tomorrow as he has already publicly supported the bill. Once he signs the bill, it will become effective in 15 days.

Labor Department Throws COVID-19 Curveball In Latest Guidance, Suggests Shut Down Employees Won’t Qualify For Leave [Fisher Phillips]

The Department of Labor (DOL) continues to update its guidance document on implementation of the Families First Coronavirus Response Act (FFCRA), and the latest update caught many employers by surprise. The updated document released by the agency appears to suggest that employees who cannot work because their businesses are subject to a government shutdown order or they are ordered to shelter at home will not qualify for Emergency Paid Sick Leave or Emergency FMLA. This clarification should now be integrated into employers’ plans for developing best practices and compliance tools to deal with the rapidly changing situation.

U.S. Department Of Labor Adds To Guidance for Workers and Employers Explaining Paid Sick Leave and Expanded Family and Medical Leave Benefits Under the Families First Coronavirus Response Act [March 26, 2020]

CHLA Advocacy Efforts Related to COVID-19 - As your representatives, we are working with State and Federal agencies and legislators to get the support you need today.


Practical measures and considerations for guests:
  • Consider a pro-active note to guests for reassurance and practical recommendations for cleanliness
  • If your property has a self-quarantined guest:
    • Do not allow employees in the room:
      • Leave linens/towels outside room.
      • For room service, attempt to use disposable/recyclable containers.
      • Treat dirty/soiled linens/towels and trash carefully.
  • Enhance public space cleaning (elevator buttons/door handles, etc.)
  • Hand sanitizers available in public areas.
  • If your property is exposed to the Coronavirus from a guest, consider a third-party service for the room cleaning or a specific deep clean for the room.
 
Practical measures and considerations for employees:
  • Encourage more hand sanitizer usage.
  • Be liberal with sick/time off policies:
    • Where possible, consider allowing employees to work remotely.
    • Consider allowing negative sick/time off balances.
  • Thoughtfully consider employee-related travel.
    • As best as possible, be aware of employee personal travel internationally.
  • Keep in mind that some areas may be closing schools, which will impact employees.
  • Be vigilant of guest profiling.
 
Practical measures and considerations business-wise:
  • Attempt to be liberal with cancellation policies:
    • Consider utilizing a credit for future travel.
  • Review cancellation policies for group bookings.
  • Please note third-party booking services have or may invoke relaxed cancellation policies.
  • Governor Newson has declared a state of emergency and anti-price gouging regulations are in effect which limits price increases to 10% with seasonal/contracted pricing changes allowed.
  • Prepare for fluctuations in staffing levels.

Sample Letter to Distribute to Guests at Check-in

Dear Valued Guest,

As we strive to protect you and our team members from viruses and bacteria, we strongly recommend that you utilize our hand sanitizer and wipe stations throughout the hotel. It is our goal to aid in your safety and that of your families by reducing the possible risk of germs being spread. We appreciate, and request, your adherence to the signage posted at each of these stations and thank you for helping us keep our hotel a clean and healthy environment. On behalf of the Management & Team, I want to thank you for choosing the (hotel name) and we appreciate your assistance in protecting all of our patrons.

Respectfully,

_______________________________
General Manager


Sample employee pass for critical infrastructure work

TO WHOM IT MAY CONCERN:

On March 20, 2020 Governor Gavin Newsom issued Executive Order N-33-20 (the “Order”) instructing “individuals living in the State of California to stay home or at their place of residence except as needed to maintain continuity of operations of the federal critical infrastructure sectors, as outlined at https://www.cisa.gov/identifying-critical-infrastructure-during-covid-19.”

The federal critical infrastructure sectors incorporated by referenced in the Order expressly includes the Commercial Facilities Sector (the “CFS”). The CFS consists of eight subsectors, one of which is Lodging (e.g., hotels and motels). [1]

In compliance with the Order, __________________________________ is an employee of __________________________ and is scheduled to work on the following dates: __________________________.

______{Signature}_______________________
Name: _________________________________
General Manager
Telephone: __________________
Address: ____________________

[1] https://www.cisa.gov/commercial-facilities-sector

Sample Employee Pass for Critical Infrastructure Work (Doc)

 

Volunteer Hotel Opportunities

Allowable Contracted Hotel Rates with State of California – By Region

Volunteer Hotel Opportunities Summary - COVID-19 Housing (PDF)

Conversion of a Hotel into a Non-Acute COVID Patient Care Facility (PDF)

California Health Care Workers Lodging Program

Project Roomkey: Emergency Housing for Immediate Protection Fact Sheet (PDF)

County Emergency Occupancy Agreement (PDF)

NATIONAL

The US Department of Health & Human Services (DHHS) is seeking hoteliers who are willing to enter into temporary leases for certain types of lodging properties at this time. California has been identified as one of the state jurisdictions actively seeking hotels for use as a first responder and medical professional housing, emergency hospitals and quarantine sites. 

AHLA is also working to create a lease template that can be used between the government and the property to, again, allow for efficiencies for both the DHHS and the hotelier. The template lease arrangement would include several key provisions, such as: total property leasing, protecting hotel associates’ safety through limited or no staffing, broad indemnification, and repairing and sanitizing properties at the completion of such leases.

If you are interested in leasing your properties to the government, please fill out this online form.

Please note: It is the DHHS’s preference to lease properties that are in relatively close proximity to hospitals. However, at this point, AHLA is collecting the names of all properties in all states who are interested, regardless of distance to hospitals.
 

STATE

In his press conference on March 15, Governor Newsom mentioned the need for the state to look at leasing and purchasing hotels.  CHLA has already sent out a notice about this effort on Friday and we’d like to thank all the hotels who responded with their interest to volunteer.  However, from this afternoon’s news, the Governor is requesting additional hotel room capacity to host vulnerable populations such as homeless who may need to be quarantined and/or treated for the coronavirus.

The preferred parameters for participation are: 

  • Interior corridors (inward facing doors)
  • HVAC unit per room
  • Large parking lot to maneuver large trucks/ambulances

The State generally contracts for the entire property (no room blocks), doesn’t utilize any of the existing hotel staff, and compensates the hotel for what the anticipated staffing would have been and as if your hotel was at 100% occupancy.  A template for a hotel lease can be found here.

If you are interested in volunteering, please email your property name, address, and total room numbers to DepartmentOperationsCenter@dss.ca.gov.  

In relation to the entire State of California, Governor Newsom announced additional measures to combat the spread of coronavirus, including:

  • State to look at leasing and purchasing hotel and lodging properties help vulnerable populations (homeless)
  • Closures advised for bars, wineries, brew pubs, nightclubs
  • Restaurants advised to operate at 50% occupancy 
  • Seniors 65+ and those with chronic conditions should self-isolate
  • Hospitals, nursing homes limited to end of life visitation 

To watch the press conference and for news related to the Governor’s announcement, click here.

If you are a branded property, please check with your brand for any contractual issues of allowing your property to be utilized for this purpose.

 

California Updates & Resources

RESOURCES

Get Local Information for California Counties

CHLA County Ordinance Tracker

California Coronavirus (COVID-19) Response

COVID-19 Updates from the California Department of Public Health

Coronavirus/COVID-19 Updates from Visit California

California Counties COVID-19 Response (Map with clickable links)

California Resiliency Alliance (CRA)

Economic Impacts of Coronavirus on Travel Industry in the United States and California (PDF) - Visit California [March 25, 2020]

Governor Newsom Presentation - Requirements to Lift Stay-at-Home Orders


California State Closures & Layoff Numbers


NEWS


Governor Newsom Visits Project Roomkey Site in Santa Clara County to Highlight Progress on the State’s Initiative to Protect Homeless Individuals from COVID-19 (April 18, 2020)

SACRAMENTO – Today, Governor Gavin Newsom visited a Project Roomkey motel in Santa Clara County to highlight progress that the state and counties have made together in providing safe isolation capacity to protect people experiencing homelessness from COVID-19.

The state’s effort, Project Roomkey, has directly led to 10,974 hotel and motel rooms statewide being made available for this extremely vulnerable group of Californians

Read More


CA Hotels Volunteer 145,000 Rooms for COVID-19 Response (April 17, 2020)

Unprecedented Action by 1,100 Hotels Aids State’s Health Needs

SACRAMENTO, Calif.--More than 1,100 California hotels have volunteered 145,000 rooms to the California Department of Public Health and other agencies as temporary shelter to support the state’s COVID-19 response, the California Hotel and Lodging Association (CHLA) announced today.

This unprecedented response represents about 24 percent of all California hotel rooms available to protect and isolate population segments vulnerable to the coronavirus outbreak, as well as housing first responders and healthcare workers who may not be able to go home to their families. Available hotel rooms have grown exponentially over the last several weeks as various levels of the government have worked together with the hotels to expedite the contracting process and get rooms online.

Read More


Gov. Newsom Outlines Criteria used to determine when the state will lift the Stay at Home Order (April 14, 2020)

On April 14, Governor Gavin Newsom outlined the criteria used to evaluate when California will lift Stay-at-Home orders and several business practices that may change once the orders are lifted.

View Powerpoint  Watch the Governor's Address


Gov. Newsom Issues Stay at Home Order (March 19, 2020)

On March 19, Governor Gavin Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19.

Read the Order  Watch the Governor's Address


California “Suspends” Its WARN Act Under Certain Circumstances Amid COVID-19 Crisis (March 18, 2020)

Among other challenges in the last week, California employers have grappled with important issues relating to reducing their workforces: Are we subject to the state and federal laws requiring advance notice of layoffs? If so, what do we do, since it’s not possible to give 60 days of notice? Are there exceptions? What are the consequences of not providing the required notice? [Fisher Phillips]

Learn More


Bay Area Shelter in Place Order (March 16, 2020)

Mayor Breed of the City of San Francisco, in conjunction with Santa Clara, San Mateo, Marin, Contra Costa and Alameda counties that make up the Bay Area, announced an order for shelter in place until April 7, 2020. 

We have confirmed via the San Francisco Hotel Council that hotel and lodging properties are exempt and can remain open because they are considered residential and essential for the purpose of the order (this is specifically mentioned on page nine of the City of San Francisco order).  

Read the Press Release


On March 15, Governor Newsom announced additional measures to combat the spread of coronavirus, including:
  • State to look at leasing and purchasing hotel and lodging properties help vulnerable populations (homeless)
  • Closures advised for bars, wineries, brew pubs, nightclubs
  • Restaurants advised to operate at 50% occupancy 
  • Seniors 65+ and those with chronic conditions should self-isolate
  • Hospitals, nursing homes limited to end of life visitation 

To watch the press conference and for news related to the Governor’s announcement, click here.

 

National Updates & Resources

RESOURCES

SBA Disaster Assistance in Response to the Coronavirus

SBA Paycheck Protection Program

Centers for Disease Control and Prevention Coronavirus (COVID-19) Information

U.S. Travel Association Emergency Preparedness and Response: Coronavirus (COVID-19)

The President's Coronavirus Guidelines for America - 30 Days to Slow the Spread (PDF)

FBI Alert: Increase in Cybercrime

AHLA Facts About Coronavirus & Additional Resources


NEWS

Nat’l Economic Impact of COVID-19 on the Hotel Industry - AHLA, April 22, 2020

 

CARE ACT – Business and Employee Support (March 26, 2020)

Congress is in the process of approving a two trillion dollar support package with funding dedicated to cover labor costs for up to eight weeks. To learn more about the proposed support programs, click here. To read the full bill, click here.

 

Congress Finalizes COVID-19 Coronavirus Response Act: Prepare To Provide Paid Sick Leave And FMLA (March 18, 2020)

The Senate passed the Families First Coronavirus Response Act today, an economic stimulus plan aimed at addressing the impact of the COVID-19 outbreak on Americans and introducing paid sick leave and an expanded family and medical leave act to the nation’s employers. An earlier version of this Act (H.R. 6201) was previously passed by the House in the early hours of Saturday, March 14 before being significantly altered late Monday, March 16. The bill now awaits President Trump’s signature, which is expected later today or tomorrow as he has already publicly supported the bill. Once he signs the bill, it will become effective in 15 days. [Fisher Phillips]

Learn More

 

U.S. Small Business Administration Disaster Assistance

The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, an Economic Injury Disaster Loan declaration.

Learn More and Apply

COVID-19 Webinar Recordings
May 28, 2020 - CHLA COVID-19 State Update w/ Fisher Phillips

Download Presentation  Watch Webinar Recording


May 21, 2020 - CHLA COVID-19 State Update w/ AHLA

Watch Webinar Recording  Download Presentation


May 14, 2020 - CHLA COVID-19 State Update w/ Visit CA and GoBiz
Download Presentation   Watch Webinar Recording

May 6, 2020 - Marketing Strategies for Hotel Recovery & Re-Opening

Presented by Milestone, Inc.

Watch Webinar Recording

April 30, 2020 - CHLA Covid-19 State Update

Download Presentation


April 28, 2020 - Working From Home Office Ergonomics

Presented by QP3 ErgoSystems

Watch Webinar Recording


april 22, 2020 - How to prep your property for the future

Watch Webinar Recording   Download Webinar Handouts


April 16, 2020 - CHLA Covid-19 State update

Download Presentation   Watch Webinar Recording


April 15, 2020 - 5 Proven Elements of a Successful COVID 19 Pandemic Plan

Presented by Hytropy Reverse Disaster

Download Presentation   Watch Webinar Recording


April 9, 2020 - CHLA COVID-19 State Update

Download Presentation   Watch Webinar Recording


April 2, 2020 - CHLA COVID-19 State Update

Download Presentation   watch Webinar Recording


April 2, 2020 - Hotel Owners & COVID-19: Marketing in a Down Economy

Presented by Milestone

Download Presentation   Watch Webinar Recording


March 26, 2020 - Recommendations for Managing Covid-19 at your Hotel

Presented by Petra Risk Solutions

Download Presentation    Watch Webinar Recording

 

Please note these CHLA webinars are not authorized for media usage.
CHLA Communications & Helpful Member Benefits

Updates and Alerts Related to COVID-19 Sent by CHLA

Property Tax Deferral Request - IMPORTANT (April 6)

Updated COVID-19 Information and Resources from CHLA (March 30)

Volunteer Hotels - Additional Opportunity (March 24)

California Orders Closure of Non-Essential Businesses (March 19)

CHLA Member Alert - Support for Businesses (March 19)

CHLA Member Alert - Warn Act Changes (March 18)

Coronavirus Employee Resources (March 18)

Bay Area Shelter in Place (March 17)

Coronavirus - Volunteer Hotels Needed + Update (March 16)

Coronavirus Update – California/Hotel Industry Resources (March 3)


CHLA Member Benefits & Resources

Telemedicine: Discounted Virtual Visits with Health Professionals 

HealthiestYou from Teladoc will be offered at a members-only negotiated price of $7 per employee per month ($7/mo includes employee +  entire family) with $0 copays. 

Member Discounts and Resources 

All members can access programs designed to help keep your costs down, such as discount Merchant Service Rates, Human Resources Benefits, Health-Care Discounts, ADA Lawsuit Assistance, and more.

Free Human Trafficking Prevention Training 

All members can receive free human trafficking prevention training. As a state mandated course, CHLA’s program is available to members at no cost.

Free Pharmacy Discount Cards

Saves employees and their families up to 75% (average savings of about 40%) on all FDA-approved prescription medications. Cards are pre-activated and easy to use - no registration required and no associated fees. Accepted at more than 62,000 pharmacies nationwide.

Free Premium Access to Help People Cope With Mental Health Impacts of COVID-19

Sanvello Health, Inc., a leading provider of digital and tele-mental health solutions to individuals, businesses and payers, has included free premium access to its digital care delivery platform. This offer, available globally, makes Sanvello’s clinically validated techniques, coping tools and peer support free to anyone impacted by COVID-19 immediately for the duration of the crisis.

Free Emotional Support for All 

CHLA's health care partner, United Healthcare, is offering an emotional support line, available at any time at 866-342-6892. This 24/7 Optum Help Line is staffed by professionally trained mental health experts. It is free of charge and open to anyone. This free help line is available to anyone who may be experiencing anxiety or stress related to COVID-19.

Official Cornavirus/COVID-19 Information Sources

Centers for Disease Control and Prevention Coronavirus (COVID-19) Information

Visit California Coronavirus Updates

U.S. Travel Association Emergency Preparedness and Response: Coronavirus (COVID-19)

ECOLAB summary on Infection Prevention for the hospitality industry (PDF)

ECOLAB Cleaning and disinfecting guidance for hospitality (PDF)

AHLA Facts About Coronavirus & Additional Resources

California Resiliency Alliance (CRA)

California Department of Public Health Agencies

Meetings Mean Business Coronavirus Resources

COVID-19: How to be Safe & Resilient (Global Resilience Institute at Northeastern University)

OSHA Standards and Directives related to COVID-19


What can the public do to limit the spread of COVID-19?

The California Department of Public Health recommends the following steps to prevent the spread of all respiratory viruses:

  • Washing hands with soap and water.
  • Avoiding touching eyes, nose or mouth with unwashed hands. 
  • Avoiding close contact with people who are sick are all ways to reduce the risk of infection with a number of different viruses. 
  • Staying away from work, school or other people if you become sick with respiratory symptoms like fever and cough. 
What are the symptoms of COVID-19 (Coronavirus)?

Typically, human Coronaviruses cause mild-to-moderate respiratory illness. Symptoms are very similar to the flu, including:

  • Fever
  • Cough
  • Shortness of breath

In some cases, COVID-19 can cause more severe respiratory illness.

Do you have questions about Coronavirus/COVID-19?
CHLA recommends that individuals refer to official sources such as the CDCCalifornia Department of Public Health agencies and the U.S. Department of State for the latest information about coronavirus.

Please send questions to covid19info@calodging.com.

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