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Member Benefits

Labor Management Products

RESTORE PROFITABILITY TODAY WITH OPTIMIZED LABOR COSTS THAT ACCELERATE RECOVERY

The biggest operating expense of any hotel is labor. With unpredictable revenues and occupancy, labor cost management is more critical than ever. Hotel Effectiveness® gives you everything you need to manage your labor costs, track performance, improve engagement and restore profitability. We manage over $15 billion in labor expenses and are helping more than 5,000 hotels return to profit sooner.

Labor Management Products

 

 

IMPROVE ENGAGEMENT WITH 100% PERFECT COMMUNICATION

PerfectEngage™ offers complete communication control — it’s the fastest and easiest way to instantly share critical updates, news, health, and safety information with your team.

This powerful communications and associate engagement tool empower executives, managers and associates to maintain close contact without compromising security, safety, or privacy. Company news broadcasts, best practices sharing, and training information can be shared with ease across teams and the portfolio without the need to collect personal email addresses or mobile phone numbers.

Two-way messaging between management and associates enables reliable, auditable and secure communications during this critical period where in-person, one-on-one communication can be difficult.

PerfectEngage™ is 100% AB 685 compliant and can be up and running in a few days. Use PerfectEngage at your hotel to be compliant before January 1, 2021! CHLA members receive a special offer so be sure to check it out.

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RETAIN AND RECRUIT TOP TALENT BY KNOWING WHAT TO PAY

PerfectWage™ offers competitive wage information by position in nearly 100 markets. This easy-to-use tool helps you make wage decisions and set compensation strategies, making your hotels more attractive and reducing employee turnover.

CHLA members will get a discount on PerfectWage - normally $249 per year, discounted to $199 per year (and $49 for additional hotels within the same market)

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YOUR BIGGEST EXPENSE CAN MAKE YOU PROFITABLE AGAIN

PerfectLabor™ empowers managers to make optimized staffing decisions with minimal effort. Profit days produce more cash flow, and low-occupancy days can become profitable.

Our labor management solution connects operational drivers (PMS data) with labor planning (Payroll data) to create perfect staffing models that eliminate waste and maximize productivity.

Designed for hotel managers on the move, our mobile application gives you the data you need no matter where you go. All critical functions — including schedule management and the 5-Minute Daily Labor Check-In™ — are built into the app, and they are designed for simplicity, ease-of-use, and rapid decision-making.

CHLA Partners