COVID-19 Updates: Click here for the most recent updates and resources related to Coronavirus and the lodging industry.

Member Benefits

For more than 125 years, CHLA has been the leading representative and advocate for the California lodging industry. From small independent hotels to large brands, CHLA prides itself on being a strong partner to our members so they can, in turn, better serve their guests and communities. CHLA is proud to help our members succeed and flourish by strengthening the entire industry and making a positive difference for members.

As part of our commitment to helping your businesses succeed, members of CHLA receive special savings for a variety of hospitality industry products and services – from legal assistance to health care discounts to. We continually strive to increase our benefit package through new programs and partnerships. Expand any of the items listed below for more information on how to take advantage of these benefits.

FREE Disaster Hawk App

Disaster Planning in just 90 seconds! Disaster Hawk is a FREE app provides your property with custom steps so you can create a FREE disaster plan for your property in just a few minutes. Then, you can share your disaster plan with staff, guests, and vendors so they all know what to do when an emergency strikes. Contact Michelle Cavanaugh at with any questions.

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WageWatch’s compensation reports can help you with rehiring and budgeting.

Sign up to submit your data so you will have immediate access run reports with the most update information.  CHLA members received a low cost subscription rate of $299 a year for full-service properties and $99 for select service. To sign-up or for more information, visit

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Diversity Inclusion has emerged as an important issue in today’s world with increasing international travel. Guests want to feel welcome at a hotel regardless of their race, ethnicity, nationality, gender, age, religion, or sexual orientation. CHLA now offers FREE Diversity Inclusion training through This course will heighten your associates’ awareness of unconscious bias and other barriers to diversity and inclusion and motivate positive behaviors and attitudes. Log in to the Member's Area to sign-up today to train your associates at no cost.

Re-opening Guide and Certification

This guide will provide some ideas and concepts for guest and employee considerations, workplace cleaning and safety suggestions, discussion of the possible guest experience, and finally, cleaning guidance. CHLA Members are invited to complete the Clean + Safe Checklist and return it to the CHLA office to receive access to a window decal and digital images to promote your property as Clean + Safe Certified.

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Petra Risk Solutions specializes in insurance, risk management and employee benefit solutions for the hospitality industry. As the insurer of over 3,500 hospitality assets nationwide, Petra is America’s largest Hospitality Insurance Agency. Petra is offering all members of the CHLA exclusive discounts and access to their industry-leading Hospitality Risk Management Program, P3

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This new Guide from Castle Publications is the go-to resource for employers across the country. It addresses the choices employers have been forced to make due to the pandemic, highlights the next phase of employment decisions for restarting businesses and reintegrating employees into the workforce, and it describes key compliance issues that must be considered. Use code CHLA100 to receive your $100 CHLA Member discount.

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the Employer’s Guide To COVID-19 And Emerging Workplace Issues

Active shooter incidents are often unpredictable and evolve quickly. In the midst of the chaos, anyone can play an integral role in mitigating the impacts of an active shooter incident. CHLA has compiled tools and resources to help you prepare for and respond to an active shooter incident. CHLA also offers Active Shooter Response training at a discounted rate for members.

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Chase Merchant Services offers CHLA members round-the-clock service and special CHLA member rates. They are the global payment acceptance and merchant acquiring business of JPMorgan Chase & Co. and a leading provider of payment, fraud management and data security solutions, capable of authorizing transactions in more than 130 currencies. JPMorgan Chase passed $1 trillion in merchant processing volume the past two years and is a world-leading merchant acquirer. Learn more here or contact Faheem Khan, at or 800-288-9295 for additional information.

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FREE MIPP Documents + Training Tool-kit for CHLA Members

Cal/OSHA has adopted a new standard: “Hotel Housekeeping Musculoskeletal Injury Prevention” (Title 8, California Code of Regulations, Section 3345). This new Musculoskeletal Injury Prevention Program (MIPP), which is the first ergonomic standard in the nation written specifically to protect hotel housekeepers from musculoskeletal injuries, became effective on July 1, 2018 and will be enforced for all California lodging properties, regardless of size. 

Login to the CHLA Member's Area to request your free documents.

MIPP Documents
Exclusive HR Benefits including education, legal services, publications and more.

CHLA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

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CHLA Human Resources Benefits
CHLA Partners