COVID-19 Updates: Click here for the most recent updates and resources related to Coronavirus and the lodging industry.

Member Benefits

For more than 125 years, CHLA has been the leading representative and advocate for the California lodging industry. From small independent hotels to large brands, CHLA prides itself on being a strong partner to our members so they can, in turn, better serve their guests and communities. CHLA is proud to help our members succeed and flourish by strengthening the entire industry and making a positive difference for members.

As part of our commitment to helping your businesses succeed, members of CHLA receive special savings for a variety of hospitality industry products and services – from legal assistance to health care discounts to. We continually strive to increase our benefit package through new programs and partnerships. Expand any of the items listed below for more information on how to take advantage of these benefits.

CHLA Members Save on Required Training

The State of California now requires supervisors and managers of companies with over 5 employees to take sexual harassment prevention training and also requires this training for non-supervisory positions. You can quickly and easily sign each member of your staff up for three key training courses, Preventing Discrimination and Harassment for HotelsActive Shooter, and Bloodborne Pathogens for only $38 per employee through CHLA's training partner Traliant.

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CHLA Members Receive Free Access to the Hotel Employee Rate Travel Program

Hotel Employee Rate is a global hotel employee travel platform allowing hotel employees all over the world the ability to travel at hotel employee rates. To join, hotels in the program contribute a minimal amount of their inventory over their low demand periods at hotel employee rates. In exchange, the hotels’ employees gain access to hotel employee rates/preferred rates at a worldwide portfolio of hotels and resorts in over 100 countries. CHLA hotel members receive complimentary access to the Hotel Employee Rate Travel Program (a $500- 1,000 value per hotel). For more information, please visit or contact us at

hotel employee rate benefit
Free Test Drive And Discounted Rate For CHLA Members

Benefit from a professionally produced telephone “On Hold” message campaign personalized for your property! Increase bookings, promote the amenities and the uniqueness of your property, encourage website reservations, cross promote F&B, group events, and more! Members receive a FREE 60-day test drive as a first step. A cancel at any time month-to-month agreement is coupled with a CHLA discounted rate. Click here for more details. Contact The OnHold Experience at 877.412.4653, or visit to learn more.

The OnHold Experience Logo

Diversity Inclusion has emerged as an important issue in today’s world with increasing international travel. Guests want to feel welcome at a hotel regardless of their race, ethnicity, nationality, gender, age, religion, or sexual orientation. CHLA now offers FREE Diversity Inclusion training through This course will heighten your associates’ awareness of unconscious bias and other barriers to diversity and inclusion and motivate positive behaviors and attitudes. Log in to the Member's Area to sign-up today to train your associates at no cost.

Re-opening Guide and Certification

This guide will provide some ideas and concepts for guest and employee considerations, workplace cleaning and safety suggestions, discussion of the possible guest experience, and finally, cleaning guidance. CHLA Members are invited to complete the Clean + Safe Checklist and return it to the CHLA office to receive access to a window decal and digital images to promote your property as Clean + Safe Certified.

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Petra Risk Solutions specializes in insurance, risk management and employee benefit solutions for the hospitality industry. As the insurer of over 3,500 hospitality assets nationwide, Petra is America’s largest Hospitality Insurance Agency. Petra is offering all members of the CHLA exclusive discounts and access to their industry-leading Hospitality Risk Management Program, P3

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This new Guide from Castle Publications is the go-to resource for employers across the country. It addresses the choices employers have been forced to make due to the pandemic, highlights the next phase of employment decisions for restarting businesses and reintegrating employees into the workforce, and it describes key compliance issues that must be considered. Use code CHLA100 to receive your $100 CHLA Member discount.

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the Employer’s Guide To COVID-19 And Emerging Workplace Issues

Active shooter incidents are often unpredictable and evolve quickly. In the midst of the chaos, anyone can play an integral role in mitigating the impacts of an active shooter incident. CHLA has compiled tools and resources to help you prepare for and respond to an active shooter incident. CHLA also offers Active Shooter Response training at a discounted rate for members.

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FREE MIPP Documents + Training Tool-kit for CHLA Members

Cal/OSHA has adopted a new standard: “Hotel Housekeeping Musculoskeletal Injury Prevention” (Title 8, California Code of Regulations, Section 3345). This new Musculoskeletal Injury Prevention Program (MIPP), which is the first ergonomic standard in the nation written specifically to protect hotel housekeepers from musculoskeletal injuries, became effective on July 1, 2018 and will be enforced for all California lodging properties, regardless of size. 

Login to the CHLA Member's Area to request your free documents.

MIPP Documents
Exclusive HR Benefits including education, legal services, publications and more.

CHLA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

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CHLA Human Resources Benefits
CHLA Partners