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Member Benefits

For more than 125 years, CHLA has been the leading representative and advocate for the California lodging industry. From small independent hotels to large brands, CHLA prides itself on being a strong partner to our members so they can, in turn, better serve their guests and communities. CHLA is proud to help our members succeed and flourish by strengthening the entire industry and making a positive difference for members.

As part of our commitment to helping your businesses succeed, members of CHLA receive special savings for a variety of hospitality industry products and services – from legal assistance to health care discounts to. We continually strive to increase our benefit package through new programs and partnerships. Expand any of the items listed below for more information on how to take advantage of these benefits.

Class Action Capital, a market leader in class action settlement claim management, is now offering their value add services to CHLA members. They are already successfully working with CHLA, helping to recover $1.9 million dollars for CHLA members in a recent Class Action Settlement. There are more opportunities to come in future cases.

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Petra Risk Solutions specializes in insurance, risk management and employee benefit solutions for the hospitality industry. As the insurer of over 3,500 hospitality assets nationwide, Petra is America’s largest Hospitality Insurance Agency. Petra is offering all members of the CHLA exclusive discounts and access to their industry-leading Hospitality Risk Management Program, P3

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Exclusive HR Benefits including education, legal services, publications and more.

CHLA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

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CHLA Human Resources Benefits
CHLA Members Save on Required Training

The State of California now requires supervisors and managers of companies with over 5 employees to take sexual harassment prevention training and also requires this training for non-supervisory positions. You can quickly and easily sign each member of your staff up for three key training courses, Preventing Discrimination and Harassment for HotelsActive Shooter, and Bloodborne Pathogens for only $38 per employee through CHLA's training partner Traliant.

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A CHLA Gold Parnter

Heartland provides dedicated representatives across the entire state to help you save time and money and simplify your business operations. Heartland will assist your business by providing the the best payment products in the industry, including contactless/mobile payments and PMS integration. Contact us today to learn more! Rodney Biggs, Heartland Hotel Lodging Specialist, 530-415-6850 or rodney.biggs@e-hps.com.

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A CHLA Gold Partner

Reduce your administrative tasks and ensure your business is compliant with Heartland’s payroll processing and HR administrative tools. Heartland Payroll Company provides CHLA members the best possible pricing on payroll processing. Contact Rodney Biggs, Heartland Hotel Lodging Specialist, at 530-415-6850 or rodney.biggs@e-hps.com for more information.

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Free Customized Plan for CHLA Members

The updated Hotel Plan + Prevention Program reflects the June 2021 changes to guidance from CDPH and Cal/OSHA’s Emergency Temporary Standards. The program available with companion training materials, sample forms and signage, and supervisor talking points exclusively for CHLA members.

Login to the CHLA Member's Area to request your free COVID-19 Hotel Plan and Employee Training Documents.

FREE MIPP Documents + Training Tool-kit for CHLA Members

Cal/OSHA has adopted a new standard: “Hotel Housekeeping Musculoskeletal Injury Prevention” (Title 8, California Code of Regulations, Section 3345). This new Musculoskeletal Injury Prevention Program (MIPP), which is the first ergonomic standard in the nation written specifically to protect hotel housekeepers from musculoskeletal injuries, became effective on July 1, 2018 and will be enforced for all California lodging properties, regardless of size. 

Login to the CHLA Member's Area to request your free documents.

MIPP Documents
Free for CHLA Members!

Have legal questions about lodging operations or one of the new laws regarding ADA? CHLA provides its members with a free legal advisor, Mr. Jim Abrams, to answer all of your questions. Mr. Abrams served as President & CEO of CHLA from January 1991 through December 2008. He holds a Juris Doctor degree from the University of California, Berkeley, School of Law, and has been practicing law for over 40 years. Login to the Member's Area for contact information.

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CHLA Legal Advisor
Exclusive Savings & Tech Solutions for CHLA Members

Dell is focused on delivering affordable technology solutions that enable CHLA members to make smarter business decisions that impact their bottom line. CHLA partnered with Dell to bring members savings (up to 30% - 40% off the everyday price) on their systems and Dell branded electronics and accessories. Also, Dell Small Business Account Executives will come onsite to your business to diagnose and provide a solution for all your tech needs. The best part is - this IT consultation is completely free for CHLA members through CHLA's partnership with Dell!

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CHLA Partners