Divya Balakrishnan

Divya is a Voice of Customer researcher at Deputy who advocates for ethical, empathetic design that reflects the customer. She believes that for a company to be a true leader, customer experience must be equally prioritized alongside profit margins. Divya weaves user stories from hospitality to healthcare into the fabric of Deputy’s daily operations so everyone is connected to our core value – Listen to Learn. In her spare time, Divya is an artist, avid traveler, and a yoga entrepreneur.