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2014 Stars of the Industry Awards

San Francisco, Calif. – The California Hotel & Lodging Association announced their 2014 Stars of the Industry award winners this past Friday at the Westin St. Francis hotel in San Francisco. The annual Stars of the Industry awards, presented by USA TODAY, are given out to honor lodging employees and properties that best symbolize the quality service of the industry. The 2014 awards were given out for five property and six individual categories, as well as one industry supplier category.

Outstanding Lodging Employee of the Year

Georgia Kinkead, Front Desk Agent, Glorietta Bay Inn, Coronado
Laura Ybarra, Banquet Server, Montage Beverly Hills, Beverly Hills
Tom Wolfe, Chief Concierge, The Fairmont San Francisco, San Francisco

Outstanding Manager of the Year

Greg Alberto, Director of Human Resources, The US Grant, a Luxury Collection Hotel, San Diego
Rona Kay, Hotel Manager, Disneyland Hotel, Anaheim
Renee Gallegos-Agnew, Front Office Manager, Best Western Inn of Los Gatos, Los Gatos

Outstanding General Manager of the Year

Jim Treadway, Bardessono, Yountville
Don Shindle, The Westin Verasa Napa, Napa
Kelley Cosgrove, The Fairmont San Jose, San Jose

HD Supply Housekeeping Award

Maria Paredes, Room Attendant, Hilton Los Angeles Airport, Los Angeles

The Stevan Porter Emerging Hospitality Leader of the Year

Whitney Okuda, Catering Manager, Hotel Nikko San Francisco, San Francisco

WIL Connect Leader of the Year

Gaye Vancans, Community Relations Manager, Terranea Resort, Rancho Palos Verdes

Community Service

Terranea Resort, Rancho Palos Verdes

Guest Relations

Montage Laguna Beach, Laguna Beach

Technology Innovation of the Year

Raj Patel, Founder & CEO of, INNSight.com, San Francisco

Special Events

Dolphin Bay Resort & Spa, Pismo Beach (Ongoing)
Montage Laguna Beach, Laguna Beach (Ongoing)
Doubletree by Hilton San Jose, San Jose (One-time)
CHLA Partners