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2020 Stars of the Industry Awards

Sacramento, Calif., – The California Hotel & Lodging Association announced its 2020 award-winners on November 19 during its first-ever virtual Stars of the Industry celebration. This annual event honors the best and brightest lodging employees and properties that encompass the quality and service standards of the industry.

Outstanding Lodging Employee of the Year

Helen Nguyen, DoubleTree by Hilton San Jose, San Jose
Melite Wood, Menlo Park Inn, Menlo Park

Outstanding Manager of the Year

Martin Cordova, Monterey Plaza Hotel & Spa, Monterey
Arthur Dennis, The Ritz-Carlton, Los Angeles/JW Marriott L.A. LIVE, Los Angeles

Outstanding General Manager of the Year

Paulette Fischer, The Waterfront Beach Resort, a Hilton Hotel, Huntington Beach
Dania Duke, Hilton San Diego Gaslamp, San Diego
Roberto Mota, Menlo Park Inn, Menlo Park

HD Supply Housekeeping Award

Jose Berdejo, Fairmont San Jose, San Jose
Vicente Lopez, Rosewood Miramar Beach, Montecito
Alba Castillo & Elena Castillo, Inn at Playa del Rey, Playa del Rey

The Stevan Porter Emerging Hospitality Leader of the Year

Shelbi Walker, Visit Concord, Visit Concord

WIL Connect Leader of the Year

Tami Douglas, The Meritage Resort and Spa, Napa
Sara Southam, The Westin Verasa Napa, Napa

Community Service

Hotel 1550, San Bruno

Good Earthkeeping

Terranea Resort, Rancho Palos Verdes

Guest Relations

Magic Castle Hotel, Los Angeles 
CHLA Partners