CHLA Member Benefits

Members Only

California Hotel Law

FOURTH EDITION This is the fourth revised and renamed edition of the California Hotel & Lodging Association’s (CHLA) comprehensive legal guide for California’s lodging industry. This book is intended merely to be a guide to the statutes, regulations, and judicial decisions affecting the operations of a hotel in California. The fourth edition of California Hotel […]

Members Only

Digital Tipping

Digital tipping is transforming the hospitality industry, offering cashless convenience for guests and increasing tip revenue by 30% or more. CHLA has developed a comprehensive fact sheet and sample policy to guide employers in implementing digital tipping effectively. Members are encouraged to review these resources to simplify compliance, boost employee satisfaction, and align with California’s […]

Members Only

AI Guidelines for Your Business

As artificial intelligence (AI) tools become more integrated into daily operations, it is important that businesses establish guidelines for their responsible use in the workplace. AI tools provide vast opportunities for enhancing efficiency and innovation, but it is crucial for employers to address privacy, security, and ethical standards. Well-crafted guidelines can help your business: Customizable […]

Workplace Violence Prevention Program (WVPP)

By July 1, 2024, California employers are required to develop and implement a written Workplace Violence Prevention Plan (WVPP). Senate Bill 553 (SB 553) establishes the first general industry workplace violence prevention safety requirements in the United States. The WVPP may be part of your Injury and Illness Prevention Plan (IIPP) or it may be a […]

Members Only

California Employment & Hiring Guide

This California Employment & Hiring Guide was developed to assist California companies with the recruitment, selection and hiring of its employees.

Members Only

ADA Lawsuit Protection Program

CHLA Offers Legal Support to Combat Drive-By ADA Claims CHLA in partnership with Stillman & Associates provides flat-fee legal counsel and defense for members who are victims of serial drive-by lawsuits that allege violations of the ADA. CHLA members who have been sued for Unruh Act or ADA claims now can hire Stillman & Associates […]

ADA Website Compliance Program

This section covers the various ADA requirements that are important for lodging properties to understand. Included, is information on CHLA’s flat-fee legal counsel program for members who are victims of serial drive-by lawsuits and our ADA Website Compliance Program.

Members Only

Cal/OSHA Musculoskeletal Injury Prevention Program (MIPP)

The Cal/OSHA Standards Board adopted a new standard: “Hotel Housekeeping Musculoskeletal Injury Prevention” (Title 8, California Code of Regulations, Section 3345). This Musculoskeletal Injury Prevention Program (MIPP), which is the first ergonomic standard in the nation written specifically to protect hotel housekeepers from musculoskeletal injuries, became effective on July 1, 2018 and is enforced by […]

Source1 Purchasing – Purchasing with Power

BUYING YOU CAN BELIEVE IN Source1 Purchasing offers you direct products, detailed analytics, and an evaluation of supplier performance to maximize your spending and help manage costs. Our specialists assist you with budget-minded tactics for continued operational improvement and measurable bottom-line results. Source1 pays cash back to hoteliers on 165,000 items from over 350 manufacturers, including HD Supply, American Hotel […]

Compliance Guide – 24-Hour Cancellation Requirements

Under a new state law, Senate Bill 644 (Glazer, D), on and after July 1, 2024, all hotel reservations will be required to offer free cancellations for 24-hours after the booking confirmation is sent, subject to some conditions. Specifically, the measure only applies to bookings made at least 72-hours in advance of the stay. Further, […]

Compliance Guide – California Fee Transparency Laws

This year, the California Legislature passed two measures designed to increase the transparency of displayed prices. The first measure, Senate Bill 478 (Dodd, 2023) regulates the display of all prices and, generally, mandates inclusion of all fees in the advertised price, excluding government assessed taxes and fees. The second measure, Assembly Bill 537 (Berman, 2023), […]

Members Only

Human Trafficking Awareness Training

In partnership with Businesses Ending Slavery and Trafficking (BEST) , CHLA is proud to offer our members FREE, in-depth, online human trafficking training.  SB 970 (Atkins, 2018) requires that hotel and lodging employees who are likely to interact with victims of human trafficking undergo at least 20 minutes of human trafficking awareness training and education.  “Wow, what a […]