Past Webinar

ADA – Hello, I Am Suing You!

Wednesday, September 13, 2023 4:00 pm - 5:00 pm

The reality is that lodging properties across the country are being sued. In fact, the number of website accessibility lawsuits have increased over 200% since 2017! Have you taken the necessary steps to prepare for a potential and possibly costly lawsuit? Did you know there are multiple sides to ADA? There is the physical side of ADA from which you may or may not be exempt. There’s also the gray area of historic properties, which are not automatically exempt from ADA but may qualify for certain exemptions. Then, there is the website side of ADA from which NO ONE is exempt. Finally, there are other important ADA guidelines for your booking engine, PMS, and OTA listings, as well as room retention requirements for disabled persons. Join us for this information-packed webinar to learn what steps you need to take to prepare for the possibility of being sued. You’ll also learn how to use online testing tools to see if your website and booking engine are ADA-compliant.

For access to the recording of this webinar, please email

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