Past Webinar

Digital Marketing and Hotel Trends for 2021

Wednesday, March 10, 2021 7:00 pm - 8:00 pm

In this webinar, Milestone digital marketing expert Craig Carbonniere discusses key 2021 digital trends. Hoteliers can use these trends to shape their comprehensive marketing to prepare for hotel recovery.

Top hotel and macroeconomic trends for 2021
Digital transformation and how to leverage all the opportunities aligned with it
Key steps to adapt to deliver better digital experiences
Mobile, local, and page load speed
Content security, compliance, and trust
Technologies that will be key in 2021 – Entity, Schema, Speed, and Core Vitals

This recording is for members only. Please log in to view it.

Craig Carbonniere Jr of Milestone Inc is an 18-year hotel industry veteran and Certified Hospitality Digital Marketer (CHDM) consulting for lodging partners, travel brands, and hospitality associations throughout North America. With executive-level experience in hotel operations, revenue management, sales, and marketing, I implement holistic programs to achieve sustainable revenue growth and return on investment (ROI) for my clients. Before becoming an award-winning supplier, I spent 10 years managing various hospitality disciplines for Grand Pacific Resorts, Interstate Hotels & Resorts, Starwood Hotels & Resorts, and The Walt Disney Company.

Craig is an accomplished speaker who regularly facilitates educational sessions for California Hotel & Lodging Association (CHLA), Wyndham Hotels & Resorts, and California State Polytechnic University, Pomona.

He serves as Vice President of Marketing on the Board of Directors for Hospitality Sales & Marketing Association International (HSMAI) in Los Angeles and San Diego and is recognized as a trusted advisor for developing hotel e-commerce strategy.

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