California’s New Pay Transparency Requirements: A Roadmap for Compliance

With the enactment of SB 1162, California has joined the growing list of state and local jurisdictions that are requiring pay scale information to be included in job postings and provided to current employees upon request, among other requirements. This is a new requirement for California employers effective January 2023 and raises a host of compliance questions and challenges – and not a lot of time to figure it all out. We are here to help and walk you through it all. Join California attorney, Benjamin Ebbink, Partner at Fisher & Phillips LLP, to review this new law and discuss tips and best practices for compliance. 

Please note: although this webinar will briefly discuss the pay data reporting changes enacted by SB 1162, the focus of this webinar will be on the pay transparency provisions. A future webinar will take a “deep dive” specifically on the pay data reporting requirements of the amended law. 
The firm is submitting this program for HRCI and SHRM credit.

Safe Employees, Safe Hotels — Hotel Training, Equipment and Policies are “Safe” Investments

Hotels continue to face multiple operational challenges as brands change, unions make demands and governments impose onerous mandates. A constant, however, is the safety and welfare of employees, that ties directly to the guest experience. Ensuring every employee is trained, has the correct equipment and is supported to speak honestly creates a culture that reduces opportunities for outside forces with their own agendas. Representatives from CHLA member, Assa Aboly, will outline how individual properties can stay on top of compliancy by implementing safe hotel environments. Their technology-first approach helps general managers and owners learn what the market has to offer and the potential for investment return.

The Return of the Strike: How to Counter Strikes, Pickets & Boycotts

Workplace activism is on the rise, and work stoppages ranging from labor union-led strikes to spontaneous employee walkouts have been at historic levels. This program will examine what kinds of activity is lawful, and most importantly, how to equip your employer with the best contingency plan to counter the effectiveness of a strike or picketing activity.

Join Fisher Phillips Labor Relations co-chair, Todd Lyon, and attorney Alex Desrosiers for a full-day labor relations program on how to prepare for and succeed in the face of strikes, pickets, and boycotts. Whether a non-union organization or an employer with a longstanding labor relationship – operations managers, human resources leaders, and labor relations managers will learn “where the legal lines are” with respect to the latest strike tactics utilized by organized labor – with one eye on where the law stands today – and another on where it may be going. 

The firm is submitting this training for HRCI/SHRM credit. Fisher Phillips will make all reasonable efforts to obtain CLE credit for this program in every state that is relevant to attendee’s MCLE needs. In certain instances, some programs may not be awarded CLE credit because of content, delivery or jurisdictional restrictions.

If you have any questions, please contact Jennifer Barry-Smith.

Fisher Phillips is committed to providing access to all of our events for disabled attendees. If you need an accommodation to participate in this event, please give us three business days advance notice prior to the scheduled event by contacting Jennifer Barry-Smith. Thank you.

CHLA members receive a 20% discount on registration fees using the promo code – FP20

The Secret Sauce to Driving Direct Bookings Via Your Hotel’s Website

At a time when hoteliers must do more with less, hotels are embracing rapid digitization and automation of products and services to keep up with ever-evolving consumer expectations. The challenges are especially acute in eCommerce as hotels confront major shifts in travel from business to leisure, the ongoing struggle to gain direct bookings, and the ability to target new types of guests in a competitive market with evolving stay preferences.

With advanced personalization and merchandising of the hotel shopping experience, hoteliers can target specific offers to website visitors based on their preferences and behavior. By implementing the right digital tools and tactics, hoteliers can quickly position themselves to drive guest engagement, loyalty, and profitable revenue growth via their direct booking channel.

Join Cendyn on September 21st where you’ll learn:

– How to drive more direct bookings and revenue via your website
– Ways to deliver the most personalized content and offers in the industry
– The impact of leveraging first-party data
– And more…!

Certification in Hotel Industry Analytics (CHIA) Instructor-Lead Certification Course

Become CHIA Certified!

As an exclusive California Hotel & Lodging Association offer, this renowned certification is available at discounted price of only $395 (normally $495). This includes online sessions lead by a senior STR trainer, all materials and the online exam following the workshop. 

For those that qualify, the AHLA Foundation is generously providing scholarships which further lowers your price to just $95. See right sidebar for details.

Workshop Dates: Wednesdays, September 28^th to October 26^th (five sessions), 1:00-3:00 p.m. PST

About the CHIA: As the only analytics-focused certification for hotel and tourism industry professionals, CHIA provides thorough knowledge of the foundational metrics, definitions, formulas, and methodologies that are used by the hotel industry. CHIA recipients demonstrate an ability to analyze various types of hotel industry data and to make strategic inferences based upon that analysis. Certification also confirms a comprehensive understanding of benchmarking and performance reports. Achieving this distinction announces that you have a place among the best professionals in the hotel industry, opening the doors to future career opportunities.

The CHIA is perfect for industry professionals, such as general managers, revenue managers, corporate staff, travel and tourism professionals, trainers and research staff from a variety of organizations:

• Hotel companies and hotels
• Management companies and owners
• Tourism/travel organizations
• Hotel associations
• Convention and visitor bureaus
• Developers, consultants, and appraisers
• Accounting and financial firms
• Hotel-related vendors
• Other organizations serving the hotel industry

Workshop Schedule & Session Topics

Workshop training materials will be provided to attendees in advance.

• September 28^th – Introduction to the CHIA and U.S. hotel industry update (with added emphasis on California)
• October 5^th – Hotel industry analytical foundations
• October 12^th – Hotel math fundamentals, the metrics used by the hotel industry
• October 19^th – Improving property performance using STAR data
• October 26^th – Analyzing market performance using STR’s industry data

Register Now

The registration deadline is Wednesday, September 21^st.  Space is limited, so be sure to sign up soon!

For additional questions, please email service@calodging.com or call 916-444-5780.

2022 Scholarship Awards Gala

This year’s CHLA’s Hospitality Foundation Scholarship Awards Gala will be held on November 3, 2022 at Disney’s Grand Californian Hotel & Spa. Please plan to join us in honoring the individuals who are committing their educational careers to hospitality and tourism and excel in these studies. The evening will honor 52 scholarships recipients representing 10 different colleges in California. This is a unique evening, which is also a fundraiser for the Foundation that consists of lots of mingling with peers and networking with students. We look forward to seeing you there!

Cloud-based solutions and the future of Hospitality

According to a study by Hospitality Technology, cloud solutions are now standard at most hotels. Increasingly more hotels are leveraging cloud-based solutions to enhance the customer experience, and those that don’t adopt cloud solutions will find that they need to in order to stay competitive..37% of properties are currently running soe tech in the cloud with another 40% planning on migrating.

As cloud-based solutions become increasingly commonplace, with hoteliers expected to invest 7-8% more in cloud technology over the next two to three years, hoteliers may notice another key benefit to adopting cloud-based solutions: an increase in digital security. With digital security threats quadrupling from 1,000 attempts per day in 2015 to 4,000 per day in 2020, switching to cloud-based solutions may aid in better preparing a hotel against potential data leaks. Hospitality’s most popular cloud-based solutions include property management systems and internet solutions. Cloud-based PMSs take critical data security responsibilities off a hotelier and onto their providers, who enable real-time and secure data transfers.

With access management essential to hotel and guest safety and with vital amenities like Mobile Access requiring seamless integration with existing operations, an additional cloud-based solution hoteliers should consider is the implementation of cloud-based access management. Switching to a cloud-based access management system allows hoteliers to maximize the hotel security benefits of the cloud.

The Hotel Worker Protection Initiative for California is Here – How to Implement the Right Solution with a Genuine ROI

With ever changing brand, union and government mandates and requirements, it is imperative that properties are able to stay on top of compliancy providing the safest of work environments for their staff. Knowing what the market has to offer and what the ROI potential is for hoteliers lays a solid foundation for the future. An IoT solution can be the easiest to manage and maintain for a property with ability to expand with additional options available speaking specifically to the challenges properties face. Learn about the newly approved mandate for LA as well as things to look for when choosing your solution.

Alert Card Compliance for Hotels

Recent hotel ordinances have taken place across the country and require that staff be provided reliable devices to keep them safe while on site. Finding an answer can be time-consuming and expensive. Join us as we discuss a simple and cost-effective solution to help keep your site compliant and your staff secure. 

Compliance Toolkit and Next Steps – The New City of Los Angeles Hotel Worker Protection Ordinance

Join us for this FREE deep dive webinar into the new City of Los Angeles Hotel Worker Protection Ordinance, which is effective August 12, 2022.

Now that you have had a chance to absorb and review the provisions of this new ordinance, it’s time to roll up your sleeves and focus on what you need to do to come into compliance.  This webinar will take a deep dive into the requirements of the new law and answer some of the common compliance questions that industry are grappling with as they prepare for August 12.  This webinar will focus on the specific obligations you will need to comply with, identify your next steps, and help plan the key components of a “compliance toolkit” that every hotel employer in Los Angeles will need to develop – policies, notices, forms, training and more!

Turn your understanding of the new law into action!  Don’t miss this essential webinar!

Understanding the New City of Los Angeles Hotel Worker Protection Ordinance

On July 7, Mayor Garcetti signed the City of Los Angeles Hotel Worker Protection Ordinance. The ordinance imposes onerous compliance obligations on hotels operating in the City and authorizes huge financial penalties and damage lawsuits for noncompliance. 

Key provisions include severe daily workload limitations for room attendants, required daily room sanitizing and cleaning, mandatory provision of personal security devices (e.g., “panic buttons”) and training, new time off requirements for certain employees, severe overtime limitations, the expansion of existing Hotel minimum wage requirements.

CHLA and HALA have invited leading hotel industry labor attorneys Richard Rosenberg, Eric Mueller and Charles H.W. Foster from Ballard Rosenberg, Golper and Savitt, LLP to break it all down and answer your questions. Don’t miss this essential briefing!

View Powerpoint

The Future of Hotel Safety

The pandemic has had a substantial impact on the hotel industry and times have changed when it comes to employee and guest safety. Technology has also evolved where guests can now bypass the front desk using contactless check-in, etc., and with the adoption of this technology, it may be challenging to “police” every area where guests and employees may cross paths. Hoteliers now need to be incredibly vigilant when it comes to ensuring that their employees are safe.  

The City of Los Angeles has confirmed that a new panic button ordinance will take effect in August 2022. This webinar has been offered to answer the many questions that hoteliers may have concerning this new ordinance and the future of hotel safety.

This webinar will focus on:

• How will this impact our hotels and hotel operators?
• What new measures need to be implemented and how is the CHLA involved?
• Panic Buttons: What are they, how can they be used and what benefits do they offer?
• Training will be Required: How will it be delivered and facilitated, where and in what languages?

This webinar is a must-attend for hotel owners, managers, and front-line employees.

View the PowerPoint Here