Hotel Masterclass: How to Make or Break Employee Retention

Last year, millions of hourly employees quit their jobs in search of new opportunities. This year, businesses face an uphill battle to retain their employees amid staff shortages and heightened competition for talent.

So, what if you could uncover what motivates thousands of hospitality workers, what they want from businesses like yours, and how you can retain them for the long haul?

In our webinar, we’ll discuss findings from Deputy’s 2022 State of Shift Work Report and their survey of 3,000 hourly workers. We’ll explore major hospitality work trends and how your business can retain team members despite the current workforce challenges.

Key takeaways:

1. Discover what motivates shift workers and what doesn’t
2. Learn how to foster a safer, healthier, happier workplace
3. Industry trends employers can’t ignore

Post-COVID Recovery: How to Beat Inflation and Grow

The hotel and lodging industry has been going through a lot of turmoil and changes during the pandemic, with more challenges to come starting with post-covid preparations. In the re-opening stage, hotels will need to balance regulatory compliance, staffing issues and inflation while driving growth and profitability. To tackle the limitations of new restraints, hotels need to look at their business on a bigger scale and should start by improving existing procedures to reduce cost and increase efficiency. Technology adoption by utilizing cloud and data science technologies is one way to augment resources to face post-pandemic recovery challenges. Sign up today and learn how an enterprise solution can help hotels grow revenues and control costs.

Google This: “How to Turn $1,000 into $25,000”

Everyone wants their marketing dollars to work for them but, oftentimes, we drop the ball when it comes to measuring the return on investment. Google Hotel Ads debuted in late 2020 for the independent lodging industry but, if you were like many of us, you may have missed it because of the pandemic. Don’t despair, in this session, we’ll learn about how Google Hotel Ads work and how your #BookDirect strategy could benefit. We’ll discuss real case studies of businesses that have turned $1,000 into $25,000 or more!

It’s A Penalty – Human Trafficking Prevention Event

Join It’s A Penalty as we launch efforts to battle human trafficking leading up to the Super Bowl with our local and national partners.

Join leaders in the hospitality industry and anti-human trafficking efforts as they discuss initiatives to battle human trafficking surrounding the Super Bowl and year round. Learn about current initiatives in the hospitality industry, hear from leaders in the transportation industry, and watch the premiere video of It’s A Penalty as they launch their campaign leading up to the Super Bowl in Los Angeles. Partners include: IHG, The Alliance Against Human Trafficking and Exploitation, California Hotel and Lodging Association, Hotel Association of Los Angeles, and more.

Struggling with staffing? A workshop on staffing, retention, H-2B and J-1 visas, and Seasonal Connect

Seasonal staffing struggles have turned into a year-round nightmare.  We are so excited to share a real solution with our members – Seasonal Connect! 

This webinar will dive into California organizations’ staffing struggles and issues, explore ideas surrounding retention, discuss novel ideas and solutions, and then provide an update on the world of staffing with international workers.  We will discuss J-1 and H-2B visa strategies and best practice.  

We will discuss everyone’s staffing and retention pain with a focus on solutions.  This will be done through discussions, breakout sessions, and case studies.  The webinar will highlight a real solution to your staffing struggles – Seasonal Connect.  

Seasonal Connect is a software platform that is revolutionizing the staffing and operational struggles of seasonal organizations.  Seasonal Connect features a robust opposite-season and same-season employer search, an opportunity for seasonal workers (American and international) to apply for jobs, housing and daily transportation assistance, and inclusion into a community of seasonal organizations for help, support, networking, recruiting, and assistance for one another.  

Join Keith Pabian and Carly Eglin of Seasonal Connect and Pabian Law for an overview of Seasonal Connect and a discussion of how it can be helpful to California’s lodging and tourism industry.  This webinar is not to be missed if your organization employs seasonal workers – including Americans and foreign nationals – or is generally struggling with staffing.  

California Hotel Conference Powered by CHLA and AHLA

California hoteliers are getting together and you’re invited!

Held At:

The Argonaut Hotel
495 Jefferson St.
San Francisco, CA 84109

The California Hotel Conference is your opportunity to connect with the larger hotel community and hear industry leaders and experts share the latest hotel market trends and policy updates impacting your hotel.

The event is free and open to all California hoteliers who will have the opportunity to:

• Network with local hoteliers and industry leaders
• Learn the latest recruiting tips and best practices
• Hear VIP speakers including state tourism executives and elected officials
• Catch-up on the very latest policy updates impacting your hotel
• Discover the latest state and national hotel market data trends

A complimentary networking reception will follow.

Secure your seat, register todoay!

New Year, New Laws: Session 2

About CHLA’s New Year, New Laws Webinar Series – 

CHLA invites you to join us for an informative two-part program covering vital legislative and legal updates impacting hoteliers across the State of California. In this two-part series, Jeff Thurrell, Partner at Fisher Phillips will analyze significant new legislation and case law updates on everything from employee benefits to wage theft.   

Don’t forget to register for the First Session of CHLA’s New Year, New Laws webinar series, which covers new laws and how they apply to your business. 

REGISTER HERE

Cost: Members $29  / Non-members $49

Part 2 Description –  

The law is always changing but, sometimes, it is difficult to find accurate information about the changes before it’s too late. Cut through the noise and learn about new employment case law developments that will impact how you operate. Additionally, in this session, we will provide you with the most up to date COVID-19 laws as they pertain to Hoteliers’ obligations.

New Year, New Laws: Session 1

About CHLA’s New Year, New Laws Webinar Series – 

Registration will close at 12pm on Feb 1, 2022. Registration confirmations and attendee links for same day registrants will be delivered at 1pm on the day of the event. 

CHLA invites you to join us for an informative two-part program covering vital legislative and legal updates impacting hoteliers across the State of California. In this two-part series, Jeff Thurrell, Partner at Fisher Phillips will analyze significant new legislation and case law updates on everything from employee benefits to wage theft. 

Don’t forget to register for the Second Session in our New Year, New Laws webinar series, which includes a discussion about key lawsuits that changed existing law and how COVID-19 has shaped the employment landscape. 

Part 1 Description –  

Whether you are hiring, firing, or simply managing payroll, new California laws will continue to change how you do business in 2022. Join CHLA and our partners at Fisher Phillips for our New Year, New Laws webinar series to learn about legislation which has a direct impact on your business operations.  

Legislation to be covered in Part 1 focuses on new legislation and how the rules will affect employers – 

• AB 1003 Criminal Liability for Intentional Unpaid Wages - Makes intentional wage theft a crime of grand theft

• AB 1033 – CFRA “Parent-in-Law” - Follow-up to SB 1383 from last year – expands “family member to include parents-in-law” 

• AB 1506/AB 1561 Independent Contractors - Expansion of some of the AB 5 (ABC test) exemptions 

• SB 62 – Garment Manufacturing - Expands joint liability for wage violations for any business in the garment industry supply chain 

• SB 321 Workplace Safety and Household Domestic Services - Cal/OSHA advisory committee for policies to protect the health and safety of privately funded household domestic service employees 

• SB 331 “Silenced No More Act” Extension - Follow-up to SB 820 (which banned NDAs in settlement agreements for claims of sex discrimination or harassment) 

• SB 606 New Cal/OSHA Penalties - Creates two new categories of violations that carry the same penalty as “willful” or “repeat” violations

• SB 639 Subminimum Wage - Looks to phase out the subminimum wage certificate program by 2025 

• SB 646 PAGA Exemption for Unionized Janitorial Employers - Follows previous similar legislation that exempted unionized construction employers from PAGA

• AB 654 COVID-19 Exposure and Notification - Follow-up bill to AB 685

• SB 657 Electronic Documents – Employers may distribute employee information by email

• SB 762 Arbitration - Follow-up measure to SB 707 from 2019

2022 Legislative Action Summit

CHLA’s 2022 Legislative Action Summit

The California Lodging Industry Legislative Action Summit is a unique legislative outreach and communication event produced by the California Hotel & Lodging Association. Each year, CHLA members from around the state gather in Sacramento for presentations on legislative and regulatory issues and visit with their local Assembly Members and Senators to discuss key policy measures.

This event provides those individuals and companies which work with and support California’s lodging industry, a way to help increase the influence of the lodging industry on policy makers. Summit activities include a Legislative Issues Briefing on the most significant topics affecting California’s lodging industry, national updates from AHLA and AAHOA, and virtual lobbying sessions with legislators and their staff.

How Payment Automation Relieves Staffing Issues

It’s more crucial than ever for hoteliers and management companies to be focused on occupancy, service and guest experience—and not be bogged down trying to stay afloat in the business office. During the pandemic, people had begun talking less about aspirational technologies and improvements and more about practical matters that could withstand the current climate. Tools such as cloud-based networks, video chats, finance automation, virtual private networks, and network security software were no longer a luxury—they were a necessity.

This webinar provides an overview of the current staffing crisis and the tools available to help mitigate the fallout.

Learning Objectives:
– A discussion of the contributing factors and magnitude of staffing challenges nationally
– Best practices for creating a business continuity plan
– What is Payment Automation and how does it benefit me?
– Perspectives on the future of administrative staffing and business office procedures
– Strategic resource use in the accounting department

Are Your Business Payments Safe?

With internal and external threats on the rise, accounting teams have no time to lose in mitigating the risk of payment fraud, safeguarding sensitive banking information, and ensuring the integrity of the accounting system. Electronic payment solutions, such as virtual cards and ACH transactions, provider greater protections than paper checks, mitigating the risk of payment fraud.

Key Takeaways
– Discuss growing payment fraud risks to your organization
– Highlight recent payment fraud incidents that have impacted businesses
– Learn how to safeguard your business payments through e-payments.

2022 InnSpire Conference & Marketplace

We missed seeing everyone in person last year and cannot wait to come together again for our 2022 InnSpire Conference & Marketplace. Join us in sunny San Diego as we come together for three days of education, networking and fun.

Visit InnSpireConference.com for the most up-to-date information.

Don’t own an inn yet but dream of becoming an innkeeper? Join us as an “Aspiring Innkeeper” for our annual Innkeeping as a Profession workshop and get a first-hand, behind-the-scenes look at the innkeeping industry. Click here to learn more.