The use of mobile messaging apps to contact a business has been on a dramatic rise. This webinar provides an overview of the state of mobile messaging, specifically the use of Facebook Messenger, Instagram and WhatsApp, and how this is important to your hotel or restaurant. Also included is how to customize these apps to work best for your needs and how you can start using them effectively with your guests and patrons.
- Members - Free
- Non-member - $99
Josh Christensen is the Global Client Development Director at iResponze where he works with major hotel brands as well as independent hotels. Previously, he worked for Travelex where he gathered market intelligence, provided retail market analysis, and evaluated new markets for entry to determine strategic fit & profitability. Josh has a passion to stay informed of hotel industry trends and enjoys sharing those insights.
Karen Nichols is the Global Marketing & Social Media Director at iResponze where she leads a team of social savvy experts, that includes several influencers in their own right. She is a seasoned marketer with over 20 years of experience building global brands and leading marketing programs in hospitality, retail, manufacturing, and non-profit sectors.