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2011 Stars of the Industry Awards

The California Hotel & Lodging Association announced their 2011 Stars of the Industry award winners at the Balboa Bay Beach Club & Resort in Newport Beach, CA on November 30, 2011. The Stars of the Industry awards, presented by USA TODAY, were given out under five property and five individual categories, including a new award this year, the Women In Lodging Leader of the Year award, which recognizes a woman in the lodging industry who has stepped up as a leader and a role model within the hotel community.

2011 Special Events

Holiday Inn Torrance, Torrance

2011 Technology Innovation of the Year

Chancellor Hotel on Union Square, San Francisco

2011 Guest Relations

Magic Castle Hotel, Los Angeles

Galleria Park Hotel, San Francisco

2011 Community Service

Westin Gaslamp Quarter, San Diego

2011 WIL Connect Leader of the Year

Hee-Won Lim, General Manager, Pacific Palms Hotel & Conference Center, City of Industry

2011 The Stevan Porter Emerging Hospitality Leader of the Year

Robert Shinn, Associate Director of Welcome Office, W Los Angeles Westwood, Los Angeles

2011 Outstanding General Manager of the Year

Alison Cooper, Comfort Suites Barstow, Barstow

Michael Pace, W San Francisco, San Francisco

Steve Viscio, Larkspur Hotel Union Square, San Francisco

2011 Outstanding Manager of the Year

Kate Bock, Director of Human Resources, Westin Verasa, Napa

James Buchanan Sr., Executive Steward, Hyatt Grand Champions Resort, Indian Wells

Richard Hernandez, Director of Human Resources, Hyatt Regency, Sacramento

Diane Moreno, Head Housekeeper, Groveland Hotel, Groveland

2011 Outstanding Lodging Employee of the Year

Virginia Baker, Lead Concierge, Monterey Marriott, Monterey

Luis Becerra, Maintenance Supervisor, Glorietta Bay Inn, Coronado

Martha Moreira-Sanabria, Turndown Attendant, Montage Hotel Beverly Hills, Beverly Hills

2011 Hotels That Help – Special Recognition Award

The Goodnight Foundation, Del Rey Oaks

CHLA Partners