COVID-19 Updates: Click here for the most recent updates and resources related to Coronavirus and the lodging industry.
Member Benefits

Human Resources Benefits

CHLA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

ZipRecruiter is the smartest way to hire

ZipRecruiter is a leading online employment marketplace that actively connects people to their next great opportunity. The company’s powerful matching technology connects millions of businesses of all sizes and job seekers each month. ZipRecruiter has the #1 rated job search app on iOS & Android and is rated the #1 hiring site by employers in the US. In fact, 4 out of 5 of employers who post a job on ZipRecruiter get a quality candidate within the first day. CHLA members receive preferred pricing and a dedicated account representative to specially assist you with your needs! Beryl Wallingford would love to help you, please reach out to her directly; she can be reached at: 623-439-2963 or

Families First Coronavirus Response Act Notice

The Families First Coronavirus Response Act (FFCRA) officially went into effect April 1, 2020.  Along with the new regulations comes a new posting requirement. Each covered employer must post a notice of the Families First Coronavirus Response Act (FFCRA) requirements in a conspicuous place on its premises. An employer may satisfy this requirement by emailing or direct mailing this notice to employees or posting this notice on an employee information internal or external website.

Industry Job Description List

CHLA maintains a complete library of job descriptions for the exclusive utilization of our members.  Please visit the CHLA Member's Area by logging in at the top of the page. Job descriptions are available in the following categories: Accounting & Finance, Administrative & Clerical, Computers & Technology, Construction & Maintenance, Hospitality, Human Resources, Manufacturing & Production, Security & Safety, and Sales & Marketing. If you aren’t a member, click here to join now.

Exclusive Worker's Comp Insurance Program

CHLA's Insurance Partner Petra is the largest independent hotel broker in the country and offers members exclusive access to discounted pricing for worker's comp insurance.

Certifications and Education

For over 50 years, the American Hotel & Lodging Educational Institute (AHLEI) has been the source for providing industry-tested, research-driven hospitality training resources. AHLEI continues to meet and exceed its education and training mission by using the Internet, videos, DVD’s, textbooks, study guides, seminars, and professional certification to train all levels of personnel. 

State & Federal Compliance Employer Posters

The Employer Poster must be posted in a conspicuous place in the workplace where all employees and applicants can see it. Save time and money with all 18 California and federal notices every California business must post, on one poster. Save money by buying only what's required by law. Save time and frustration by getting the information from one source instead of multiple state and federal agencies. Flexible format options include English or Spanish, laminated or non-laminated. Poster size is 28″x 39″, which easily fits on a door, in a break room, or a main hallway. Discounted pricing available for CHLA members. Login to access discounted rates.

Harassment Prevention Training

The State of California now requires supervisors and managers of companies with over 5 employees to take sexual harassment prevention training and also requires this training for non-supervisory positions. You can quickly and easily sign each member of your staff up for three key training courses, Preventing Discrimination and Harassment for HotelsActive Shooter, and Bloodborne Pathogens for only $38 per employee through CHLA's training partner Traliant.


Injury Prevention Programs

CHLA members have access to FREE MIPP Documents + Training Tool-kit, to comply with the Cal/OSHA standard: “Hotel Housekeeping Musculoskeletal Injury Prevention” (Title 8, California Code of Regulations, Section 3345). CHLA members can request MIPP documents by clicking the button below. CHLA also offers a sample Injury and Illness Prevention Program (IIPP), a basic written workplace safety program that Title 8 of the California Code of Regulations (Title 8 CCR) section 3203, requires every employer to develop and implement.  For more information about MIPP, please email

Wage & Benefits Survey



PerfectWage™ offers competitive wage information by position in nearly 100 markets. This easy-to-use tool helps you make wage decisions and set compensation strategies, making your hotels more attractive and reducing employee turnover.

CHLA members will get a discount on PerfectWage - normally $249 per year, discounted to $199 per year (and $49 for additional hotels within the same market)

New Subscribers   Learn More

Labor Management Tool



PerfectLabor™ empowers managers to make optimized staffing decisions with minimal effort. Profit days produce more cash flow, and low-occupancy days can become profitable.

Our labor management solution connects operational drivers (PMS data) with labor planning (Payroll data) to create perfect staffing models that eliminate waste and maximize productivity.

Designed for hotel managers on the move, our mobile application gives you the data you need no matter where you go. All critical functions — including schedule management and the 5-Minute Daily Labor Check-In™ — are built into the app, and they are designed for simplicity, ease-of-use, and rapid decision-making.

Labor Communication Tool



PerfectEngage™ offers complete communication control — it’s the fastest and easiest way to instantly share critical updates, news, health, and safety information with your team.

This powerful communications and associate engagement tool empower executives, managers and associates to maintain close contact without compromising security, safety, or privacy. Company news broadcasts, best practices sharing, and training information can be shared with ease across teams and the portfolio without the need to collect personal email addresses or mobile phone numbers.

Two-way messaging between management and associates enables reliable, auditable and secure communications during this critical period where in-person, one-on-one communication can be difficult.

PerfectEngage™ is 100% AB 685 compliant and can be up and running in a few days. Use PerfectEngage at your hotel to be compliant before January 1, 2020! CHLA members receive a special offer so be sure to check it out.

Learn More

WageWatch’s compensation reports can help you with rehiring and budgeting.
Wage Compensation Data

Sign up to submit your data so you will have immediate access run reports with the most update information.  CHLA members received a low cost subscription rate of $299 a year for full-service properties and $99 for select service. To sign-up or for more information, visit

Webinar Recordings

Visit the CHLA Webinars Archive to view recordings of past CHLA Member Webinars.

Healthcare Benefits

The California Hotel & Lodging Association (CHLA) is part of a strategic alliance program to help address the diverse needs of the hospitality industry. The Hospitality Associations Alliance, a strategic alliance platform created by UnitedHealth Group, offers exclusive discounts and solutions that benefit CHLA members and their employees.  Some benefits include, telemedicine, pharmacy discount cards, in-home lab testing kits, mental health resources and more.


Telemedicine: Discounted Virtual Visits with Health Professionals 

HealthiestYou from Teladoc is offered at a members-only negotiated price of $9 per employee per month ($9/mo includes employee +  entire family) with $0 copays. 

  • Includes general medicine, mental health, dermatology, back pain and expert medical opinions. 
  • A great way for employees meet virtually with a health professional to determine if their symptoms require leaving the house to go to a crowded clinic, urgent care or ER where they can be infected or spread the virus. 
  • Virtual visits are offered through employers who may choose to cost share with their employees.
  • All employees eligible: full time, part time, and furloughed
  • No insurance required; No participation requirements; Minimum 2 enrolled



Your employees can purchase this service for $10 per month directly from CHLA with the same access to unlimited care.

Click here for more information.

CHLA Partners