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Member Benefits

Human Resources Benefits

CHLA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

Required Posting as of April 1, 2020
Families First Coronavirus Response Act Notice

The Families First Coronavirus Response Act (FFCRA) officially went into effect April 1, 2020.  Along with the new regulations comes a new posting requirement. Each covered employer must post a notice of the Families First Coronavirus Response Act (FFCRA) requirements in a conspicuous place on its premises. An employer may satisfy this requirement by emailing or direct mailing this notice to employees or posting this notice on an employee information internal or external website.

Industry Job Description List

CHLA maintains a complete library of job descriptions for the exclusive utilization of our members.  Please visit the CHLA Member's Area by logging in at the top of the page. Job descriptions are available in the following categories: Accounting & Finance, Administrative & Clerical, Computers & Technology, Construction & Maintenance, Hospitality, Human Resources, Manufacturing & Production, Security & Safety, and Sales & Marketing. If you aren’t a member, click here to join now.

Exclusive Worker's Comp Insurance Program

CHLA's Insurance Partner Petra is the largest independent hotel broker in the country and offers members exclusive access to discounted pricing for worker's comp insurance.

Certifications and Education

For over 50 years, the American Hotel & Lodging Educational Institute (AHLEI) has been the source for providing industry-tested, research-driven hospitality training resources. AHLEI continues to meet and exceed its education and training mission by using the Internet, videos, DVD’s, textbooks, study guides, seminars, and professional certification to train all levels of personnel. 

State & Federal Compliance Employer Posters

The Employer Poster must be posted in a conspicuous place in the workplace where all employees and applicants can see it. Save time and money with all 18 California and federal notices every California business must post, on one poster. Save money by buying only what's required by law. Save time and frustration by getting the information from one source instead of multiple state and federal agencies. Flexible format options include English or Spanish, laminated or non-laminated. Poster size is 28″x 39″, which easily fits on a door, in a break room, or a main hallway. Discounted pricing available for CHLA members. Login to access discounted rates.

Harassment Prevention Training

CHLA offers its members discounted sexual harassment prevention training as required by law. Also available are two additional courses; Managing Bias and Diversity. Your employees can take all three course for $29 per person/ Non-member price $129.

Visit the CHLA Online Store to purchase this training. Members must login to receive discounted pricing.

Injury Prevention Programs

CHLA members have access to FREE MIPP Documents + Training Tool-kit, to comply with the Cal/OSHA standard: “Hotel Housekeeping Musculoskeletal Injury Prevention” (Title 8, California Code of Regulations, Section 3345). CHLA members can request MIPP documents by clicking the button below. CHLA also offers a sample Injury and Illness Prevention Program (IIPP), a basic written workplace safety program that Title 8 of the California Code of Regulations (Title 8 CCR) section 3203, requires every employer to develop and implement.  For more information about MIPP, please email

Wage & Benefits Survey

In 2019, Hotel Effectiveness®, provider of the top rated PerfectLabor™ labor-management system for hotels, acquired the business and assets of LobbyLights, the leading wage benchmarking service. PerfectWage™ was developed as an even more powerful, more accurate solution for wage benchmarking, which now covers more than 100 markets in North America with real-time, actual wage data for the most common positions in each hotel. For 2020, the only work you have to do will be to complete a wage survey so that your data can be compared to the real-time, actual wage data within PerfectWage™.

Webinar Recordings

Visit the CHLA Webinars Archive to view recordings of past CHLA Member Webinars.

CHLA Partners